Sandyford Properties

How can a managed reception benefit your business?

Last updated on September 11th, 2023 at 09:39 am

Businesses normally consist of several departments, and when work gets busier than usual, resources tend to be stretched thin. Often, this is when calls are missed.

That said, small admin tasks can take up more time than initially planned, which as a business owner, you could spend elsewhere. Having a managed reception will make managing tasks such as filing paperwork and handling incoming calls much easier for yourself.

However, having calls and general office admin handled for you has more benefits than just freeing up more of your time. Here are a few of them:

Improves productivity.

Regardless of the size of your business, a managed reception will help improve the productivity of not just you but your employees too. You’ll minimise interruptions from phones ringing by allocating a person or a group of people to handle all inbound calls.

We have plenty of office space in Cheshire, including serviced offices at Red Hill House. This means messages can be delivered more efficiently and project schedules created in order of priority for your workforce. This also means you’ll be able to focus your time and energy on other areas of your business.

Represents professionalism.

A managed reception will help set the standard of professionalism throughout your business. For example, with serviced office space in Cheshire, the same people handling inbound calls, greeting visitors, and organising ad-hoc tasks will help your company look and feel trustworthy from the beginning.

Our offices include a meet and greet for your customers, where they will be met by reception and chaperoned to your office when you are ready. Many of our occupiers are consultant type businesses in medical, financial and other services, so this allows them to manage their workload and saves them employing a dedicated member of staff.

Maintains internal structure.

Being a business owner, you may be committed to organising and managing several tasks on top of your usual responsibilities. Remember, it’s impossible to juggle your daily tasks while trying to fulfil the role of a receptionist at the same time. With serviced office space, like Red Hill House in Chester, phone interruptions are eliminated, each call is prioritised, and you’ll be presented with an organised overview of every interaction between your reception and clients.

Leaves a good first impression.

Having a managed reception is key to leaving new customers with a positive and lasting first impression. Not only that but returning customers will think highly of your business for going the extra mile to take care of them and their needs.

Lastly, answering phone calls as a business owner can give people the impression that you operate on a very small-scale. Having a managed reception projects an image of a well-oiled machine! If your calls are handled in a professional manner, customer queries are more likely to be resolved on the first attempt, meaning you’ll keep them happy and returning for your products or services.

Red Hill House, a well-established local business centre, has serviced office space in Chester, available for 2-10 people with flexible lease terms. All-inclusive benefits including secure allocated parking, shared internet, on-site reception and customer service team, training facilities, refreshments and more!

Call 01244 681221 or email to arrange a viewing or for more details.